Shipping and Returns Policy
Shipping Policy
All our toilets are semi custom and therefore built to order. Lead times may vary and are provided during the checkout process. Delivery times typical of ground shipments and are provided during checkout. Deliveries for orders placed through or by our site are subject to the terms and conditions of the third party delivery providers fulfilling your order.
You are responsible for ensuring that you have provided the correct contact information and delivery address. We are not responsible for maintaining the accuracy of the information you provide for orders made through or by our Site. We will endeavor to provide you with expected delivery times, but cannot guarantee that your order will arrive within the expected range of the delivery time.
There may be delays in fulfilling or delivering your order that are outside of our immediate control, including but not limited to traffic, weather, or special event delays.
Return / Refund Policy.
All internet and mail order sales are transacted by AIRHEAD COMPOSTING TOILET. :
– No returns will be accepted if the toilet shows signs of use.
– 30 days for returns
– There is a 6% restocking fee
– Allow 15 days for inspection.
– Five year warranty for defects.
No returns will be accepted without a prior authorization. Pleas contact us to arrange any returns or refunds.
These terms & conditions and policies apply to all phone, online and walk-in orders
Need help?
Get in touch and we will do our best to answer any questions or queries you might have.