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& Off-Grid Living

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Shipping and Returns Policy

Shipping Policy

All our toilets are semi custom and therefore built to order. Lead times may vary and are provided during the checkout process.  Delivery times typical of ground shipments and are provided during checkout.  Deliveries for orders placed through or by our site are subject to the terms and conditions of the third party delivery providers fulfilling your order.

You are responsible for ensuring that you have provided the correct contact information and delivery address. We are not responsible for maintaining the accuracy of the information you provide for orders made through or by our Site. We will endeavor to provide you with expected delivery times, but cannot guarantee that your order will arrive within the expected range of the delivery time.

There may be delays in fulfilling or delivering your order that are outside of our immediate control, including but not limited to traffic, weather, or special event delays.

 

Return / Refund Policy.

All internet and mail order sales are transacted by AIRHEAD COMPOSTING TOILET. :

– No returns will be accepted if the toilet shows signs of use.
– 30 days for returns
– There is a 6% restocking fee
– Allow 15 days for inspection.
– Five year warranty for defects. 

No returns will be accepted without a prior authorization. Pleas contact us to arrange any returns or refunds.

These terms & conditions and policies apply to all phone, online and walk-in orders

 

Need help?

Get in touch and we will do our best to answer any questions or queries you might have.

Why Do Our Customers Love Air Head?

I keep telling our customers about your (Air Head) system. We now have been using it for 8 years. We are doing the Baja HaHa this year. I’ll make sure to let all the cruisers about AirHeadToilet.

Ari Castano - Advanced Marine Electronics

Thank you for designing such a great product. Airhead is the first boat toilet we have had that didn’t have any odour! My wife loves it. We no longer dump our maceratored sewage into the Georgia Strait, so that feels good as well. We will sing your praises to all we meet…

Norm Gleadow on "Blue Socks" R25

The airhead composting toilet is a fantastic toilet for van life. It’s the best composting toilet on the market.

Clare - Everywhere With Claire

All You Need To Know

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